Merchandising Manager

ABOUT QUINCE

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct‑to‑consumer (DTC) model that cuts out middlemen and leverages just‑in‑time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First:
  We prioritize customer satisfaction in every decision.
• High Quality:
  True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design:
  We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal:
  Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility:
  We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world‑class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

At Quince, you will be part of a high‑performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices.

That mission demands a world‑class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

We are seeking a Merchandising Manager, Home to join our growing team. The role is responsible for delighting Quince’s growing customer base by expanding and managing a subset of the Home product assortment on Quince Canada. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them.

Quince has proven the consumer value proposition in the apparel and accessories categories, especially within the Home space and has built a loyal, repeat consumer base.

We want to build on that value proposition and continue to scale the Home category in both existing and new product classes. This merchant will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of certain Home departments for the Canadian market.

• Own all end‑to‑end merchandising for a subset of Home, including building assortment, pricing, product launches, and overall performance.
• Contribute to long‑term planning by partnering with planning, site merchandising and marketing to grow a subset of the Home business.
• Support delivery of Revenue targets, Product rating, Return Rate.
• Partner with the Sourcing Team to align quality, costs, and vendor execution for Canada.
• Work closely with Product Development, Sourcing and US Merchants to develop and improve Home styles based on Customer Feedback from Ratings and Returns.
• Obsess about every aspect of our products (quality, price, etc.) to deliver a strong customer value proposition for Canadians.
• Analyze data to drive decision‑making, including sales velocity, margin, return rate, conversion, SKU productivity, etc.
• Develop a systematic, data‑powered action strategy to drive product quality and business improvements using insights from ratings, reviews, and return rates.

• Role is based in Toronto, with 4 days per week (Monday‑Thursday) in‑office requirement.
• 5‑7 years of retail merchandising experience in apparel, preferably with luxury expertise.
• Proven track record of progressing…