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Job Description & How to Apply Below
GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.
At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving. We identify, through constant research, the most advanced technologies and the latest trends, so that we can eventually incorporate them in our unique products.
GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team:
WHY WORK WITH US!
Merchandise discount program
Career advancement
Group benefit plan
Job title :
Assistant Manager
Reports to:
Store Manager
Key Responsibilities
PEOPLE MANAGEMENT
On-boarding: positively integrate new and promoted employees within the team and promote accelerated productivity
Training: provide ongoing formal and informal training on GEOX Service Model, technologies, patents and new company initiatives to foster exceptional performance
Evaluating: conduct daily/weekly ongoing evaluation using the Performance Tools to share informal and formal feedback for continuous improved performance
Scheduling: live management of the schedule to react to business trends and manage payroll costs
Fun Atmosphere – foster a fun and motivating work environment by building positive relationships & maintaining open two-way communication channels with the team and Head Office
SALES & STORE OPERATIONS
Sales Analysis:
Analyze and review all store sales reports and action to maximize sales opportunities
Inventory Management
Follow, understand and execute all inventory handling procedures in a timely manner, including consolidations, recalls, markdowns and shipment receiving
Maintain accurate store inventory including movements, processing damages, mismates, and investigating negative on hands
Loss Prevention & Security: follow all operating and cash management policies & procedures to protect store assets and minimize loss, including proper administration
Maintain Health & Safety Standards:
Follow all health & safety standards to maintain a safe work environment for all staff and customers, including submitting incident reports as required
Ensure all store staff follow ladder safety policy
Store Set-up & Organization
Set up all areas of the store such as stockrooms, cash desks, communication boards and operational binders to standard
Keep all areas of the store organized, including stockrooms, POP storage, bathrooms, and store administration
Communication
Maintain all staff communication boards with current and up-to-date information
Effective email management to share relevant corporate and store information with the store team
Participate in management and store meetings to align the team on sales and operational objectives and achieve budgets
Measures of Performance:
Store Sales Results, Store Inventory Results, Health & Safety Audit Results, Incident Reports, Discrepancy Reports, Store Visit Report
CUSTOMER EXPERIENCE
Service Model Ambassador:
Lead by example; ensure every team member delivers the GEOX Service Model in every customer interaction in a friendly, helpful and sincere way that results in an exceptional shopping experience
Resolve customer service discrepancies in a positive and professional manner for a win/win outcome
Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX@Home where necessary
Visual Merchandising Ambassador
Ensure all corporate visual directives are read, understood and applied by all staff
Uphold brand presentation by maintaining visual standards at all times
Ensure store visual standards are adapted to react to the business results while preserving brand integrity
Uphold physical store maintenance standards in order to create a functional, safe, clean and brand propelling store environment
Brand Ambassador
Passionate and knowledgeable of all GEOX technologies, products and patents
Knowledgeable in communicating all aspects of…
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