Senior Client Advisor - Yorkdale

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CELINE is a fast‑growing French and leather‑goods couture house, part of the LVMH group and led by Hedi Slimane, the Artistic, Creative, and Image Director. The brand’s ambition is to become one of the most iconic luxury brands worldwide.

To realise this vision we seek enthusiastic, agile and passionate personalities eager to thrive in a demanding environment. We are looking for a Senior Client Advisor to join our Yorkdale Boutique.

Your Impact

Meet individual and store sales targets and consignment goals

Incorporate product knowledge into the sales process to maximise sales, units sold per transaction, and the dollar value of each transaction

Adhere to all company policies

Capture all relevant customer information for entry into the database

Promote store events through email, phone, and personalised notes

Maintain and expand a client book

Consistently follow up with any shipping, alteration, or other issues related to clients

Assist in general housekeeping and the maintenance of the store image

Support shipping and receiving and inventory control as requested

Profile

Key competencies:
Clients’ books strongly preferred

Desire to work in a retail setting, with a focus on sales

Passion for luxury products with an appreciation for design

Tech savvy – ability to learn and utilise various software programs

Service orientation and customer‑focused

Ability to work a flexible schedule including evenings, weekends and holidays

Languages:

foreign languages a plus

Our Commitment
CELINE is an equal‑opportunity employer. We strive to provide an inclusive environment of mutual respect where all employees feel included, developed, and heard. We are committed to preventing discrimination and providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs, sexuality, or any other basis protected by law.

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