Bilingual Retail Learning Manager; EN​/FR

Position: Bilingual Retail Learning Manager (EN/FR)
Louis Vuitton Canada is seeking a Bilingual Retail Learning Manager (English/French) to support our stores in the East market. As a Retail Learning Manager, based in Toronto, ON, you will plan, implement and lead innovative training and development programs to meet the needs of the business. We believe people make the difference. You will embody this core belief by supporting the store's leadership team as a partner and a mentor, nurturing their growth in leading their retail teams confidently and skillfully.

Your leadership will play an integral role in the development of the team at all levels, influencing client experience and overall store performance and brand desirability.
Job responsibilities  The Retail Learning Manager is responsible for:

• Preparing and facilitating the Louis Vuitton Americas Retail Training Strategy, including in-store and regional inductions, training modules, and individual training plans based on stores and region's specific needs;

• Supporting the region in driving clients delight through ensuring applied learning of selling skills by way of observation and coaching;

• Providing ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes and behaviors of all team members.
Profile  We are seeking a passionate professional with extensive training creation, implementation and facilitation expertise within the fast-paced and client-centric retail landscape. We value creativity, innovation, and the desire to deliver excellence. Our ideal candidate will share the same values and champion these values within our teams.
Additional information  The appointed candidate will be offered a competitive base salary, plus the opportunity for a bonus, a comprehensive benefits package including medical, dental, vision, short and long-term disability, life insurance and AD&D, various paid time off programs, employee discount/perks and the option for DPSP retirement employer contribution and RRSP.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
Crafting Dreams Starts With Yours     At LVMH, people make the difference in the art of crafting dreams.  Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.

Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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