Bilingual Retail Learning Manager; en​/fr

Position: Bilingual Retail Learning Manager (en/fr)
Louis Vuitton Canada is seeking a Bilingual Retail Learning Manager (English/French) to support our stores in the East market. As a Retail Learning Manager, based in Toronto, ON, you will plan, implement and lead innovative training and development programs to meet the needs of the business. We believe people make the difference. You will embody this core belief by supporting the store's leadership team as a partner and a mentor, nurturing their growth in leading their retail teams confidently and skillfully.

Your leadership will play an integral role in the development of the team at all levels, influencing client experience and overall store performance and brand desirability.

Responsibilities

Preparing and facilitating the Louis Vuitton Americas Retail Training Strategy, including in-store and regional inductions, training modules, and individual training plans based on stores and region's specific needs;

Supporting the region in driving clients delight through ensuring applied learning of selling skills by way of observation and coaching;

Providing ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes and behaviors of all team members.

The appointed candidate will be offered a competitive base salary, plus the opportunity for a bonus, a comprehensive benefits package including medical, dental, vision, short and long-term disability, life insurance and AD&D, various paid time off programs, employee discount/perks and the option for DPSP retirement employer contribution and RRSP.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. We are seeking a passionate professional with extensive training creation, implementation and facilitation expertise within the fast-paced and client-centric retail landscape.

We value creativity, innovation, and the desire to deliver excellence. Our ideal candidate will share the same values and champion these values within our teams.

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