Cannabis Retail Manager at FIKA

Join FIKA as a Cannabis Retail Manager in Scarborough, Ontario, overseeing a premier location. Drive profitability, maintain compliance, and ensure exceptional customer experiences through effective team leadership.

In this role, you will manage daily operations, focusing on staff mentorship, inventory optimization, and adherence to safety standards. Your ability to resolve issues and motivate your team will be essential in achieving sales goals and enhancing customer satisfaction in this dynamic retail space.

Key Responsibilities:

• Lead and develop high-performing teams in-store

• Manage customer complaints and operational issues

• Ensure health and safety regulations are strictly followed

• Optimize inventory processes for maximum efficiency

• Prepare required sales and performance reports

Requirements:

• Minimum 3 years of retail experience

• At least 1 year in a supervisory role

• Clear criminal record and Provincial Cannabis Certification

• Familiarity with retail software and Microsoft Office

• Strong organizational and negotiation skills

Manage operations with a focus on team success and customer service excellence at FIKA in Scarborough.
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