Retail Sales Associate at FIKA

Become a key part of FIKA's team as a Retail Sales Associate. Located in vibrant cannabis retail environments, you'll elevate customer experiences through excellent service and product knowledge.

As a Retail Sales Associate at FIKA, you will work under the Retail Experience Lead to greet customers and guide them in finding products. This role emphasizes your ability as a brand ambassador, where building lasting relationships and providing exceptional service are paramount. Engage with customers by advising them on specialized products, while actively participating in merchandising and promotional efforts to drive sales.

Key Responsibilities:

• Greet customers and assist them with product navigation

• Deliver outstanding customer service and relationship building

• Advise on care and usage of products and accessories

• Participate actively in merchandising initiatives

• Ensure accurate transaction processing and inventory management

Requirements:

• Prior retail sales experience preferred

• High school diploma or GED required

• Clear criminal record and Provincial Cannabis Certification

• Ability to stand for long periods and lift 25 pounds

• Strong knowledge of retail sales principles

Bring your customer service skills and retail knowledge to thrive as a Retail Sales Associate at FIKA.
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