Assistant Store Manager

Job Title: Assistant Store Manager

Location: Bayview Village (2901 Bayview Ave, North York ON M2K 1E6)

Reports to: Retail Store Manager

Supervises: Keyholders, Sales Associates

Availability: Weekdays, weekends, evenings

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.

We are growing! We are seeking an Assistant Store Manager for our brand-new store opening in Bayview Village!!

• Drive sales to meet store budget
• Proactively analyze, monitor, and react to weekly store selling looking for opportunities to increase sales
• Monitor daily sales and payroll and take appropriate action based on trends and opportunity
• Performs all opening and closing procedures as per standards and guidelines
• Assist the Store Manager during the recruitment process from time to time.
• Training and orientation of all new sales associates
• Development and implementation of colleague coaching and support the Store Director with training plans
• Develop and manage the scheduling of all the Sales Associates in the store in partnership with the Store Director
• Ensure the cash desk area and fitting room procedures and controls are adhered to and maintained at all times
• Lead by example to orchestrate store staff to accomplish daily priorities and workload
• Ensures markdowns are processed correctly and merchandised effectively as per standards and direction
• Communicates successes, opportunities, and solutions to the Store Director
• Ensures proper signage and marketing execution as per directions and guidelines
• Understands, practices and complies with all company policies and procedures
• Provides a compelling store environment by leading by example, inspiring the team and interacting with customers
• Provides feedback on performance; trains and coaches the team on opportunities, and sets each team member up to succeed through positive leadership
• Proactively establish and maintain effective working team relationships with all support teams

• 2-3 years of Retail management experience
• Excellent oral and written communication skills
• Planning, prioritizing and follow-up skills
• Ability to accurately assess talent and ability to coach, provide feedback and develop a high-performing team
• Passion for customer service and leading a positive work environment
• Ability to resolve conflict situations in a proactive and professional manner
• Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business, including one weekend day and two closing shifts per week

Merchandise discount, Health and Dental care