Carter’s Supervisor Customer Experience

Position: Carter’s Supervisor for Customer Experience
Become the First Face of the Brand at Carter’s as a Supervisor, where you will warmly greet families and enhance their shopping experience.

In this Part-Time Supervisor role, you will act as a brand expert, guiding customers through our extensive baby apparel selections. Your responsibilities include maintaining a strong customer focus on the sales floor while ensuring a safe and inviting space for everyone. You will be tasked with coaching team members and overseeing specific business areas to drive results effectively.

Key Responsibilities:

• Greet customers warmly and assist with product navigation

• Model exceptional service standards and coach the team

• Ensure a safe and positive environment for customers and staff

• Execute assigned business areas with precision and planning

• Respond quickly to customer inquiries and concerns

Requirements:

• High school diploma is mandatory

• Excellent communication skills, both verbal and written

• Capability to juggle multiple tasks effectively

• Strong computer skills, including web navigation and Outlook

• Must be able to lift up to 40 pounds and remain active throughout the shift

Drive customer loyalty and lead your team at Carter’s while creating memorable shopping experiences.
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