Retail Associate

At WUXLY, we produce highly technical outerwear for all seasons. We are a proud, B-Corp certified company, and we are Made in Canada. Our in-house expertise in design, pattern making, and textile sourcing allows us to create highly technical and fashionable outerwear – and more.

Wuxly is looking for hungry, humble and hardworking Retail Associates to become Outerwear Experts at the Wuxly Pop-Up shop, at the STACKT Market (Bathurst & Front, Toronto) , and educate our clients about our products and share the brand’s mantra with our community at our Flagship stores. A successful Outerwear Expert at Wuxly is an energetic salesperson with a customer-first approach.

• Act as a Wuxly ambassador in all interactions
• Providing a 360 degree, first-class customer experience, anticipate the needs of clients, find solutions on the spot, and go above and beyond to satisfy customers
• Closing sales with confidence while building customer relationships and loyalty
• Attracting prospective customers to the pop-up store
• Representing Wuxly in an energetic and friendly manner
• Customer support with client services through responding to emails, phone calls, customer services portals
• Assisting with merchandising and inventory processes to ensure the store is always ready for customers
• Additional responsibilities as the role and candidate develops

• Prior experience as a brand ambassador
• Prior experience in a sales position within retail
• Playful energy, love interacting with people and starting-up meaningful conversation
• Strong ability to take initiative (act like an owner)
• Love of a fast-moving work environment
• Capable and comfortable lifting items as heavy as 30 lbs
• Eligible to work in Canada
• Availability on evenings, weekends

Wuxly values diversity in our team, as well as in our customers, suppliers and others. We provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.

Wuxly welcomes and encourages applications from everyone. Accommodations may be available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.

Wuxly is committed to doing business with local manufacturers, vendors, and partners, and to be leaders in the efforts to re-shore manufacturing in Ontario and Canada. Wuxly prioritizes recruiting and hiring local talent into positions to lead these initiatives, and are committed to being positive corporate citizens within our community.