Store Manager, Retail & Store Manager

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

Sherway Gardens
25 The West Mall
Etobicoke, ON , CAN

Location: Etobicoke, ON M9C 1B8

Vacancy: Yes

AI Disclosure: This posting does not use AI tools for initial screening.

Canadian

Experience:

Not required

Full Time position

A Laderach Store Manager is a brand champion in providing top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas.

• Leading outstanding customer experience, motivating staff to provide superior customer service
• Overseeing product sales and register duties, shop and shelf care, gift packaging and in-store order fulfillment.
• Ensuring the accuracy of Laderach seasonal staging and product merchandising.
• Help schedule effective staff shifts and coordinate store meetings/events.
• Help ensure the accuracy product merchandising and store inventory orders.
• Help achieve in-store compliance and loss prevention standards.
• Act as a key communicator of corporate values to customers and employees.
• Other role-related responsibilities as assigned by the Regional Manager.

• At least 3 years of experience in a retail space with increasing levels of responsibility (ex-growth from associate level to shift lead/assistant manager)
• Equipped with strong leadership, staff management and customer service skills.
• Proficient Computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS.
• Reliable with a flexible schedule, including weekend and holiday availability.
• Quality-minded with keen attention to detail.
• Proactive and efficient.
• Passionate about chocolate.

• Competitive pay
• Dental, Vision, and Health Insurance Free of Charge
• Life Insurance options
• Additional discounts and perks!

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.