Services Lead at Sephora

Position: Services Lead Role at Sephora
Drive sales and client engagement as a Services Lead at Sephora Fairview, Toronto. This full-time position emphasizes client service, merchandising, and team leadership.
In this pivotal role, you will support and coach team members in executing Sephora's selling model while maintaining visual merchandising standards. As you take on the Manager on Duty responsibilities, you'll engage directly with clients, adjusting staffing based on demand and ensuring a premier shopping experience. Your passion for client service and operational excellence will shine as you also participate in identifying new talent for the team.

Key Responsibilities:

• Ensure effective implementation of Sephora's sales model by Beauty Advisors

• Maintain high visual standards on the sales floor

• Engage with clients actively while managing store operations

• Adjust staffing levels in response to client flow

• Contribute to talent acquisition for the team
Requirements:

• 1-3 years’ experience in a retail leadership role

• Proven ability to provide feedback and influence others

• Exceptional strength in client service and time management

• Strong problem-solving abilities and operational insights

• Understanding of driving sales performance and maximizing opportunities
Bring your expertise in client engagement and retail management to Sephora as a Services Lead in Toronto.
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