Kiehls KSP Beauty Advisor

Position: Kiehls  KSP Beauty Advisor
About Kiehl's
Kiehl's is a renowned American cosmetics brand specializing in high-quality skin, hair, and body care products. Established in 1851 as a pharmacy in Manhattan, the brand combines pharmaceutical heritage with a commitment to effective, straightforward formulations. Kiehl's is known for its customer-focused approach, iconic minimalist packaging, and a diverse clientele, including a significant male customer base. The brand's legacy reflects a dedication to delivering exceptional personal care products.

Role Description
This is a part-time, on-site role for a KSP Beauty Advisor at Kiehl's Since 1851, located in the Greater Toronto Area, Canada. The KSP Beauty Advisor will be responsible for engaging with customers, providing personalized consultations, demonstrating in-depth product knowledge, recommending skincare solutions, and promoting Kiehl's products. The role also involves supporting sales and maintaining high customer service standards to create a positive shopping experience.

Qualifications & Professional Attributes

Strong knowledge of skincare and cosmetology is an assest, with the ability to assess customer needs and provide personalized product recommendations.

Delivers exceptional client experiences that build trust, loyalty, and long‑term customer relationships.

Demonstrates strong sales and business acumen by combining product expertise with consultative selling techniques to achieve goals and drive results.

Acts as a passionate brand ambassador with deep knowledge of skincare, ingredients, and customer solutions.

Builds genuine relationships with clients and team members through effective communication, empathy, and active listening.

Demonstrates professionalism, integrity, and respect in all interactions with customers, colleagues, and partners.

Possesses strong emotional intelligence, including self‑awareness, maturity, adaptability, and the ability to navigate challenging situations constructively.

Creates a positive, welcoming, and inclusive environment through a friendly attitude, genuine smile, and customer‑first mindset.

Values teamwork, collaboration, and open communication while contributing to a supportive and high‑performing culture.

Maintains discretion and professionalism, fostering trust and constructive workplace relationships.

Takes accountability for personal performance and actively contributes to the success of the broader team.

Displays a growth mindset by embracing feedback, seeking continuous learning opportunities, and pursuing personal and professional development.

Leads by example, demonstrates leadership potential, and inspires others through positive influence and strong work ethic.

Thrives in a fast‑paced retail environment and remains flexible and reliable in supporting evolving business needs.

Previous experience in skincare, beauty, cosmetics, luxury retail, or customer service is considered an asset.

Availability to work flexible hours, including evenings, weekends, and holidays as required.

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