Alterations Specialist at David’s Bridal

Deliver exceptional customer experiences as an Alterations Specialist at David's Bridal. Utilize your sewing skills and retail expertise to enhance customer satisfaction and service levels.

In this customer-facing role, you'll engage with clients both in-person and digitally, addressing their garment needs and promoting alteration services. Your skills in problem-solving and conflict resolution will be invaluable as you manage customer flow and support stylists in closing sales through gown fit consultations.

Key Responsibilities:

• Welcome customers with enthusiasm and clear communication

• Promote alteration services and gown customization options

• Maintain high store standards for a flawless shopping experience

• Ensure quality control for all altered garments

• Address customer concerns with confidence and efficiency

Requirements:

• High school diploma or equivalent

• 1-2 years retail experience in apparel

• Prior sewing experience, ideally in bridal

• Familiarity with computerized POS systems is a plus

• Ability to perform physical tasks and manage inventory

Elevate customer satisfaction and drive service excellence as an Alterations Specialist at David’s Bridal.
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