Retail Assistant Store Manager, Maje, Yorkdale Mall

SMCP - Sandro, Maje, Claudie Pierlot

FT Assistant Store Manager at SMCP (Sandro & Maje)

Location:

Yorkdale Mall

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet.

By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.

A key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You will lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team's skills in wardrobe and clienteling, you will play a vital role in fostering a culture of passion, service, and success.

• Exemplify exceptional client service by acting as the boutique's primary “host.”
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.

• Drive individual sales performance, contributing at least 20% to the store's monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns.

• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem‑solver with a track record of setting and achieving goals.
• Team‑oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.
• Aligned with SMCP's core values and dedicated to growing within the brand.

• Competitive base hourly pay and an individual commission structure.
• 50% shopping discount and seasonal wardrobe offerings.
• Cell phone contribution.

We know that security and well‑being matter. That’s why we provide a supportive environment for our employees.

Join SMCP and grow, thrive, and be part of something exceptional.