Sales Associate 's

Position: Sales Associate at Carter's
Join Carter's as a Sales Associate and serve as the first point of contact for families. Help them navigate our product offerings with your expertise and dedication to customer satisfaction.

As the largest North American retailer for children's clothing, Carter's values connections with our customers. In this role, you will assist parents and grandparents, showcasing essential products for their children while managing their inquiries and concerns. A solid foundation in customer service and effective communication is crucial to thrive.

Key Responsibilities:

• Greet customers warmly and assist with their shopping decisions

• Proactively resolve issues and engage with multiple customers

• Manage point of sale transactions swiftly and accurately

• Conduct floor replenishment and ensure store cleanliness

• Communicate promotional events and loyalty programs to customers

Requirements:

• Proven experience in customer service and engagement

• Ability to multitask in a busy retail setting

• Strong communication skills, both verbal and written

• Capability to lift up to 40 pounds and remain active during shifts

• Adaptable availability for assigned shifts, including holidays

Make a lasting impact on families by delivering excellent customer service at Carter’s.
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