Retail Sales Associate

Overview

Join Our Community of Food People!

The CHEF’S Store Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy:
Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs:
Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance.

During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all of the following areas:

• Front end of the store, selling merchandise and assisting customers through the checking out process.
• Sales floor working in our Meat/Frozen department, Produce/Dairy department, Dry Goods/Culinary Equipment & Supply department.
• Replenishing freight and rotating product in any department.
• Assist during special store events such as Vendor Fairs, sales floor resets, and inventory processes.

• Front End:
  • Ensure all customers have an impeccable CHEF’S Store experience by developing and maximizing relationships with the store’s customers.
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise, using a handheld scan gun or keypad, weighing product on counter top scales, and looking up any product that does not scan.
  • Perform cart‑to‑cart transfer of all products at checkout, including visual inspection for product tampering.
  • Verify cart content vs. purchases as receipt checker; perform store opening and/or closing functions at the front end based on assigned shift.
• Sales Floor and Stocking:
  • Increase sales and manage shrinkage; help customers find products and inform them of additional services.
  • Receive inventory shipments, maintain and stock shelves neatly, ensure proper rotation and product quality audits, report low stock levels to store management.
  • Label merchandise properly: blaster tagging unscannable items, applying catch‑weight labels and PLU tags to produce.
  • Replenish sales floor daily by down‑stocking freight from top stock, following FIFO.
  • Use computer programs such as Microsoft Word and Excel and proprietary software as needed.
  • Assist with price changes as directed by the Pricing Lead and Store Management.
  • Participate in inventory and cycle count processes as needed.
• Customer Courtesy:
  • Maintain a safe environment; follow safety policies and practices and notify store management of any safety issues.
  • Keep the sales floor, front end, and restrooms clean; use cleaning equipment as required.
  • Keep the parking lot and store entry area clean.
  • Gather carts from the parking lot and cart corrals and return them to the designated area.
  • Perform other duties assigned or required by Store Management.

None.

• Internal: interact with employees at all levels of responsibility throughout the company.
• External: interact with customers and other service and product providers.

Work performed in a retail store setting, open to the public. Exposure to outside weather conditions including inclement weather. Noise level typically moderate. Work on a level surface; use of a ladder or elevated surface may be required as needed. Temperature ranges from ‑10 to 85 degrees. Required to physically interact with customers.

• Minimum 6‑12 months retail cashier and/or stocking experience.
• Minimum one year retail selling and/or customer service experience preferred.

• Desire and ability to deliver exceptional customer service and adaptability to assist other employees.
• Provide fast, easy, efficient, and professional service to each customer.
• Demonstrate good common sense, logical thinking, and basic mathematical aptitude.
• Motivated and self‑driven with ability to multi‑task, prioritize and work independently or within a team.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Basic computer skills, cash…