FIKA Retail Lead Position

Position: FIKA Retail Experience Lead Position
Join FIKA Company as a Retail Experience Lead in Toronto, where you'll enhance the shopping journey and lead a team to high service standards. Responsibilities include store management, staff supervision, and excellent customer engagement.

This pivotal role requires overseeing daily store operations while ensuring alignment with company standards. You will greet and assist customers, deliver product knowledge, and lead the execution of sales strategies. Your commitment to training and compliance will elevate team performance.

Key Responsibilities:

• Oversee store opening and closing procedures

• Build strong relationships with customers

• Actively educate and motivate team members

• Manage cash procedures and administrative duties

• Escalate any issues to upper management

Requirements:

• 2 years retail experience required

• High school diploma or equivalent necessary

• Strong troubleshooting and communication skills

• Capability to adapt quickly in dynamic environments

• Valid Provincial Cannabis Certification

Lead the way in transforming retail experiences at FIKA Company in Toronto.
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