Luxury Sales Assistant Manager Position

Elevate customer experience as a Luxury Sales Assistant Manager at Holt Renfrew. Oversee the sales floor, coach associates, and enhance the boutique's luxury service standards.

In this supervisory role, you will support the Manager of Sales by providing daily guidance and supervision to ensure optimal customer service and sales. Key responsibilities include coaching associates, resolving customer issues, and assisting in training programs. You will contribute to client relationships and actively participate in recruitment and staff assessments.

Key Responsibilities:

• Supervise associates on the sales floor daily

• Coach team to meet luxury standards and service targets

• Handle customer complaints and escalate as needed

• Facilitate training for sales and service excellence

• Assist in launching and maintaining selling tools

Requirements:

• 1-3 years of supervisory experience in sales

• Proven success in exceeding sales and profit targets

• Retail experience in a luxury environment preferred

• Excellent verbal and written communication skills

• Proficient in Microsoft Office Suite

Drive luxury sales and enhance team performance at Holt Renfrew through effective leadership and customer service.
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