Customer Experience Associate

Position: Michaels Customer Experience Associate
Become a Customer Experience Associate at Michaels in Toronto/Downsview, where you'll focus on store organization, customer assistance, and product availability. Ensure a welcoming shopping experience while engaging in shipping and receiving processes.

In this role, you'll participate in unloading trucks, stocking products, and maintaining the store’s recovery standards. You will educate shoppers on rewards and assist with valuable omni-channel services. Your efforts will directly contribute to creating a well-maintained and accessible store environment.

Key Responsibilities:

• Execute truck unloading and stocking efficiently

• Deliver fast and friendly customer service

• Promote rewards programs to customers

• Assist with Buy Online Pickup in Store (BOPIS)

• Maintain merchandise recovery protocols and store presentation

Requirements:

• Previous experience in retail or customer service is preferred

• Must be able to stand and navigate store layout

• Capable of lifting weights and using ladders

• Comply with safety and standard operating guidelines

• Interact positively with team members and customers

Contribute to a delightful shopping environment at Michaels by ensuring product availability and engaging with customers.
#J-18808-Ljbffr