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Retail Operations Lead — Customer Experience & Efficiency
Job Description & How to Apply Below
IKEA Gruppe in Toronto is seeking a Shopkeeper I to lead store operations focused on delivering an exceptional customer experience and achieving business objectives.
You will ensure the department is fully stocked and presented to IKEA standards, while building a capable team and driving continuous improvement across sales, logistics, and customer care. The role emphasizes leadership, product knowledge, and a dedication to sustainability and cost-consciousness.
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