Logistics Specialist

Your Style, Your Career Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

Logistics Specialist Full-Time Permanent Harry Rosen, Bloor St.Toronto, Ontario We are looking for a Logistics Specialist to join our Store team. In this role you’ll be responsible for:

Order Fulfillment & Receiving Review and prioritize order queue to ensure fulfillment rate targets are achieved and cancellation rates are reduced

Complete order picking/fulfillment, ensuring all orders meet packaging standards and are delivered by established deadlines

Participate with the receipt of MTM and special-order goods

Ensure accurate receiving for all incoming merchandise from warehouse or vendor, including hanging goods, PO receiving.

Ensure arriving goods from rebalances are reconciled with the shipping document

Participate in rebalance and recall requests

Complete BOPIS operations

Oversee completion and accuracy of all in-transit documentation

Monitor RTVs and MTM Refusals Ensure consistent compliance with all policies and procedures (order fulfillment, place & locate, packaging & presentation, POS, etc.)Inventory & Merchandise Management Coordinate merchandise preparations for timely placement of product on the sales floor

Complete all markdown, price changes and other product reticketing initiatives

Ensure all outstanding paperwork is completed, RTVs and recalls sent Monitor inventory levels and assist in corrections when needed

Assist with preparations for seasonal inventory and conduct seasonal inventory counts

Monitor and document write-off merchandise

Execute and lead by example in loss prevention and health & safety best practices

Backroom Organization and Maintenance Ensure shipping/receiving area is kept tidy and clean

Maintain an organized backroom to ensure efficient storage for supplies, packaging, merchandise etc.

Operational and Flex Support Support with daily tasks and ad-hoc projects assigned by the Operations Leadership Assist with training of all logistics and operations associates

Collaborate closely with the Operations team, flexing seamlessly between operations and logistics functions, as needed

Maintain awareness of the sales floor, ensuring client experience expectations are met by providing targeted support where and when required

Adhere to service desk standards, including answering phones, assisting with client resolutions, and handling occasional, straightforward client cashouts when needed.

Achieve successful scores with POS accuracy audit, Logistics Audit, Packaging standards audit, shrink % rates, on time rate, order fulfilment rate, cancellations rate etc.

Successful candidates will require:

A minimum of 3-5 years of retail experience, preferably in a luxury environment, in a logistics roleA minimum of 2 years of experience in shipping, receiving, merchandising, order fulfillment and inventory management in a retail environmentA track record of attention to detail in processing incoming/outgoing merchandise in the shipping/receiving area of the store

Championing the maintenance of store merchandise and maintaining stock levelsA Team Player with the ability to work individually and as part of a team to achieve store goals

An individual who takes accountability to ensure that all merchandise is received, scanned and tagged appropriately

Able to work in the stock room within the retail store, working collaboratively with in-store team Strong communication skills

Able to lift and move heavy boxes and be on your feet/able to bend, kneel, and move as required

What are the perks of the job?

Competitive pay program

Opportunities to additionally earn monthly and annual Team bonuses

Best in industry discounts and special purchase opportunitiesA comprehensive flexible benefits package

Pension and Group RRSP Programs that grow with youA modern, digitally advanced workplaceA coach committed…