Michaels Store Sales Manager Opportunity

Join the Michaels team as a Store Sales Manager in Etobicoke, ON. Elevate sales performance and customer service through dynamic leadership and strategic coaching.

In this role, you will be at the forefront of driving sales excellence while fostering a superior customer experience. Your leadership will ensure compliance with SOPs and company standards while promoting high engagement among team members. By leveraging your retail experience, you will directly influence store operations and team development.

Key Responsibilities:

• Lead and model best-in-class customer service behaviors

• Maintain accountability for store conditions and results

• Provide daily leadership coverage as Manager-on-Duty

• Drive enrollment in the Loyalty Rewards Program

• Oversee special programs, including Custom Framing

Requirements:

• At least 3 years of relevant retail management experience

• Strong ability to support sales and operational processes

• Physically capable of handling lifting and moving tasks

• Flexibility to work various shifts, including weekends

• Familiarity with POS systems and operational procedures

Make your mark in retail as a Sales Manager at Michaels, guiding a driven team towards success and delightful customer interactions.
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