We are always interested in connecting with passionate, customer-focused retail leaders who thrive in a premium retail environment and are committed to delivering exceptional customer experiences. As a global leader in premium chocolate, Lindt & Sprüngli is continually seeking talented individuals who can inspire teams, drive sales performance, and bring our brand to life in-store. We are looking to connect with qualified candidates for future Store Manager opportunities within the GTA area.
Key Responsibilities- Management of the daily operations of Lindt Retail Boutique
- Responsible for generating and driving corporate sales
- Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
- Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
- Recruitment, interviewing and hiring of Retail Sales Associates
- Supervision of store employees to maximize customer service, sales and profit
- Training of sales techniques and product knowledge
- Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
- Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
- Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
- On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
- Maintain store merchandising presentation to company standards
- Maintain high standards for cleanliness and food/product safety
- Cash handling, inventory ordering and related retail administrative duties
- Excellent customer service skills
- Post secondary education preferred
- Sales oriented, able to develop/build business
- 2-5 years of retail management experience
- Good time management habits
- Strong oral and written communication abilities (French and English)
- Previous experience in a merchandising or presentation capacity
- A history of going above and beyond to provide exceptional customer service
- A talent for sales and selling
- A passion for chocolate!
- A history of going above and beyond to provide exceptional customer service
- A talent for sales and selling
- A passion for chocolate!
The standard hiring range for this role is $57,000-$71,000 CAD per annum with a 15% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience. We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
- Health and Dental Plan
- Retirement Savings Plan
- Employee Assistance Program
- Corporate Gym Discount Rates
- Wellness Program
- Chocolate!
Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal.
To learn more about our winning culture, visit and or follow us on Linked In.
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).