Director of Retail - Kiehl’s

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences well-being and self-expression (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

As our Director of Retail for Kiehl's Canada, you will lead the strategic performance, expansion, and outstanding customer experience of our boutiques.

• Commercial Performance: Drive sales strategy, commercial forecasting, and analyze retail KPIs.
• Team Leadership: Lead and mentor a dispersed field team to recruit and retain top boutique talent.
• Retail Development: Manage boutique footprints and lease negotiations with legal and Odyssey Retail partners.
• Operations & Supply Chain: Oversee inventory, cash handling, and boutique standards with the Operations Manager.

You are a highly experienced retail leader who balances strategic vision with hands‑on execution.

• Strong expertise in luxury retail management and lease negotiations.
• Analytical fluency in Power BI and Gold Retail Insights.
• A Class G driver’s license and willingness to travel.
• Five core skills from our Skills Library :
  Retail / Trade Activation, P&L Controlling, Talent Development, Sourcing Management, and Customer Activation.

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while staying committed to making the world a more inclusive and a better place for everyone & our planet.

L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L’Oréal Luxe expresses its unique vision for luxury beauty:
La Culture de l’Écart.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.