Team Lead at Roots

Position: Team Lead Role at Roots
Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on motivating the team to create lasting brand loyalty.

Roots is seeking a Team Lead to link our leadership team with sales associates. Your responsibilities include supporting store management and driving an environment focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations.

Key Responsibilities:

• Model selling and customer service behaviors

• Execute action plans with store management

• Coach team members on service fundamentals

• Resolve customer service issues promptly

• Perform opening and closing store procedures

Requirements:

• 1+ years in retail apparel, luxury retail preferred

• Demonstrated ability to lead a sales team

• Experience with POS and daily banking processes

• Strong organizational skills and self-motivation

• Flexible availability for varied shifts

Enhance Roots' brand legacy by fostering a customer-centric approach through strong leadership and collaboration.