Assistant Manager, Restore North York

Job Title:

Assistant Store Manager

Reports To:

Manager, North York Re Store

Terms of Employment:
Fixed Term Contract ( 8 months )

Salary:
Starting at $45,100 / year

Location:

Habitat for Humanity North York Restore located at 55 Orfus Road, North York, ON M6A 1L7.

Website:  and

Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities.

Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families.

Habitat ReStore is a chain of non-profit home improvement retail stores with 10 locations across the Greater Toronto Area, owned and operated by Habitat for Humanity GTA. We sell home furnishings, appliances, and other renovation materials at a fraction of the price. Our items are donated from businesses and individuals and undergo inspection and testing to ensure they meet our high-quality standards.

Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive GTA for everyone.

• A meaningful opportunity to make an impact and help your local community
• 3 weeks paid vacation, Habitat for Humanity days, and personal days
• Flexible work hours
• Generous benefits coverage plan (including dental, vision care, and extended health care)
• Corporate gym membership and an Employee Assistance Plan (EAP)
• RRSP matching eligibility
• Volunteer opportunities to support our Habitat for Humanity Builds
• Growth and development opportunities
• Great entry-level opportunity for new graduates, or experienced customer service professionals
• The pride of being part of a highly respected, high profile global charity

• Represent Habitat for Humanity GTA as a Brand Ambassador by modeling ourvalues and guiding principles
• Support the Manager with supervising, training, and leading ReStore staff and volunteers
• Manage, post, and update our retail eCommerce platforms (Shopify and, Sales Force)
• Provide administrative and clerical support as required including, daily health and safety inspections, inventory and donation processing, etc.
• Supervise all retail operations including store merchandising (including our eCommerce website), selling, space management, stock control, etc.
• Problem solve and troubleshoot day to day issues and concerns
• Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices
• Support with reaching sale and customer satisfaction targets to fund our cause
• Deliver exceptional customer service to our customers, donors, and volunteers
• Deescalate and resolve customer complaints
• Support with the loading and unloading of donated products from our trucks
• Advocate for Habitat for Humanity GTA and model ourvalues and guiding principles

• 1-3 years of customer service or retail experience
• Ability to be available on weekends on a business needed basis
• Proficient in technology (including Microsoft Outlook/Teams), retail management systems, and social media for marketing
• Previous experience leading people or managing a retail operation is an asset
• Ability to perform heavy lifting (up to 30 pounds) and walk, stand, sit, and stair climb on a frequent basis
• Safety boots required: CSA approved safety footwear to be worn…