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Retail Sales Leader - Customer Experience Mastery

Job in Toronto, Ontario, C6A, Canada
Listing for: Michaels
Full Time position
Listed on 2026-10-08
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 26000 - 32000 CAD Yearly CAD 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Michaels in Toronto, Ontario, is seeking a Store Leader to support the Store Manager in driving sales, exemplary customer experience, and day-to-day operations across multiple departments, including Balloons, Knit & Sew, Custom Framing, and the Frame Shop.

The role focuses on coaching teammates, ensuring SOP compliance, operating POS and self-checkout smoothly, delivering strong omni-channel service such as BOPIS and Same Day Delivery, and promoting the Loyalty Rewards Program to boost retention.

This role, Retail Sales Leader
- Customer Experience Mastery at Michaels, could be your next opportunity.

This posting is for the Retail Sales Leader
- Customer Experience Mastery role at Michaels, based in Toronto, ON, Canada.

We are looking to fill the Retail Sales Leader
- Customer Experience Mastery position at Michaels in Toronto, ON, Canada.

The Retail Sales Leader
- Customer Experience Mastery role at Michaels is now open for applications in Toronto, ON, Canada.

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