Retail Customer Service Team Member
Job Description & How to Apply Below
Deliver friendly customer service at Michaels in Toronto, supporting checkout, product discovery, and store operations in a part-time retail setting. Help customers find solutions throughout every visit.
As a Service Team Member, you will support customers at the Toronto-Downsview store while maintaining merchandise standards. Responsibilities include cash handling, Rewards and Private Label Credit Card enrollments, BOPIS, SFS, truck unloading, stocking, and Custom Framing cross-training. Retail or customer service experience is preferred.
Key Responsibilities:- Help customers locate products and provide shopping solutions
- Execute fast, friendly checkout and cash handling standards
- Explain Rewards and Private Label Credit Card benefits
- Support BOPIS, SFS, truck unloading, and stocking
- Complete merchandise recovery, SISO, and AD set duties
- Retail or customer service experience preferred
- Ability to stand and move throughout the store
- Ability to bend, lift, carry, reach, and stretch
- Ability to lift heavy boxes and access high shelves
- Must be at least sixteen years old
Support Michaels customers through checkout, merchandising, omnichannel services, and respectful service across Toronto store operations.
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