Retail Customer Experience Associate

Deliver welcoming customer service at Atlas Tools and Machinery in Toronto while handling transactions and providing knowledgeable product recommendations.

As a Customer Experience Associate, you will support the Retail Concierge function and report to the Customer Experience Team Lead. You will assist customers, answer inquiries, process purchases, and help create seamless store visits. Product knowledge, accurate cash handling, and communication are central to this customer-facing position.

• Greet customers and establish positive rapport
• Complete transactions and correctly scan every item
• Balance cash drawers and receipts daily
• Check inventory and orders using phone and iPad portals
• Stock, price, and organize merchandise throughout the store

• High school diploma; cashier experience is an asset
• Excellent English oral and written communication skills
• Microsoft Windows and Google applications proficiency
• Detail-oriented, observant, and accurate approach
• Comfort with bending, kneeling, standing, and heavy lifting

Bring customer service, accurate cash handling, product knowledge, and communication skills to Atlas Tools and Machinery’s Toronto store.