Wine Shop Customer Service Associate

Wine customer service and product knowledge define this Sales Associate position at The Wine Shop. Help shoppers find fitting selections while delivering a superior experience.

As part of Andrew Peller Limited, this Sales Associate supports customers across varied occasions and lifestyles. The work combines purchase assistance, product information, merchandising, cash handling, and point of sale systems. Two years of customer service experience and Smart Serve Certification are required.

• Ensure total customer satisfaction through outstanding service
• Assist purchases and provide product information when required
• Support product shipments and merchandising activities
• Clean shelves and display units lightly
• Handle cash and balance the till accurately

• Two years of customer service experience required
• Demonstrated guest and customer service excellence focus
• Smart Serve Certification
• Point of sale and cash-handling experience considered an asset
• Availability for days, evenings, weekends, and holidays

Bring customer service, wine knowledge, merchandising, and accurate cash handling to The Wine Shop team.