Retail Sales Supervisor

Join the Marc Jacobs team as a Retail Sales Supervisor at the Toronto Premium Outlet. Drive sales and mentor a passionate team dedicated to customer service excellence.

This supervisory role leverages your 3+ years of retail experience to lead day-to-day operations, enhancing the shopper experience in an inviting environment. Collaborate with management to implement policies while motivating staff to meet and exceed sales goals. Your knowledge and passion for the brand will define the store's customer relations efforts.

Key Responsibilities:

• Consistently meet or surpass sales and commercial metrics

• Ensure a guest-ready sales environment at all times

• Lead team interactions with a customer-first mindset

• Initiate client contact and follow up diligently

• Uphold open communication within the team

Requirements:

• 3+ years in retail or related fields

• Previous leadership experience strongly preferred

• Excellent verbal and written communication skills

• Strong organizational skills and time management

• Must be flexible with retail schedule availability

Drive sales success while embodying the spirit of Marc Jacobs in a leadership capacity.