Stage Experience Manager, Stores

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job : 297627
Store Name/Number: ON-Eaton Centre (0500)
Address: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

As the Client Experience Manager at Sephora, you will oversee the success of our sales floor, or as we call it, our "Stage". This role focuses on coaching and development, driving your team to perform at their best while prioritizing the client experience. Leading a team of Stage Experience Leads and Beauty Advisors, you will directly influence store performance by training your team to effectively utilize Sephora's selling model and inspiring them to exceed company goals.

The Client Experience Manager reports to the Store Director and collaborates with the Store Operations & Talent Manager and Beauty Services Manager.