Customer Analytics Manager - LCL Enterprise

Customer Analytics Manager - LCL Enterprise

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under internationally recognized brand names such as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill’s Science Diet and Hill’s Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:

Customer Analytics Manager - LCL Enterprise

Travel required:

up to 10% of time

Hybrid

No Relocation Assistance Offered

Job Number#170955 – Toronto, Ontario, Canada

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Customer Analytics Manager (CAM) for LCL Enterprise provides insights & analytics and develops business recommendations for a specific customer account, taking into consideration Colgate Palmolive’s strategies and the customer’s business priorities/challenges. They will be responsible for driving category growth for both the Customer and Colgate.

In addition, the CAM will take on additional customer facing responsibilities, such as direct selling to a subset of the retailer banners and/or specific business areas (e.g. Trial & Travel, E-commerce). They will work closely with Customer Managers to develop and present stories to customers.

This role is based out of our Toronto office and is expected to work in office 4x week.

• Top quality resource due to the quality of analysis needed/expected by the customers, as well as the strategic nature of the account
• Deliver category growth & sales targets within investment guidelines and alignment with brand strategies
• Deliver sales targets within investment guidelines and alignment with brand strategies
• Capability for pulling data from various data sources and drawing insights as well as interpreting shopper and consumer research to drive customer / category solution development with the customer
• Continuously track category trends, dynamics, and insights.
• Understand the impact of the 5P’s (Promotion, Placement, Pricing, Placement, POP) on the category at the retailer. Identify 5P opportunities and make recommendations to the CMs and the retailer.
• Detailed analysis & insights on key market trends & insights, and regular detailed share analysis, promo analysis, pricing analysis – keeping in mind both competitive brands as well as competitive retailers.
• Understand the impact of activities at competitive customers and develop plans that will give customer a competitive advantage
• Understand Colgate's KPI's and Category Development Manager's impact on these KPI's
• Drive Colgate growth using category expertise, without sharing confidential information
• Complete…