Account Director - Multi-Market

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full-service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Together we host the largest inventory of hotel meeting and event space in Niagara Falls featuring 200,000 square feet of event space, 50 versatile meeting rooms, 2,000 guestrooms and suites, and 6 unique venues that bring an extra touch of distinctiveness to meetings and events.

This dynamic position will move between market segments to support our hotels. You would spend time in National Association and then as needs change potentially Corporate or Provincial Association at the Account Director level.

• Proactively soliciting and handling sales opportunities by continued prospecting through telephone solicitations, personal presentations, site inspections, and via correspondence.
• Develop new business, increase and maintain existing accounts.
• Negotiate and close business to achieve and exceed all sales goals.
• Explore marketing & tradeshow opportunities for your market and provide the Director of Sales with detailed benefits and cost of participation.
• Service accounts from initial contact to business booked and confirmed.
• Up-sell groups/conventions whenever possible and cross-sell all Canadian Niagara Hotels properties.
• Create and maintain current and future, accurate, client data base and profiles.
• Represent the Company on sites, FAMs, sales trips and at designated trade shows, provide pre and post reports.
• Attend and become active in industry associations in which membership is confirmed.
• Maintain awareness of business, market and consumer trends, including competitors’ strengths and weaknesses, economic trends, supply and demand, etc.
• Other duties as assigned.

Experience:

5+ years related experience in a Hotel Environment

Education:

College/University Degree in Hospitality/Tourism or related program is preferred

• Excellent written and verbal communication skills, including the ability to deliver professional presentations to existing and prospective clients
• Demonstrated skill in negotiating and closing on critical sales contracts
• Highly developed financial acumen, mathematical skills, high aptitude
• Ability to create and maintain positive relationships with current and prospective clients
• Desire to be part of a winning Sales Team
• Willingness and ability to travel for sales trade shows and sales trips for durations of up to 1 week if needed

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities…