Account Director - Group Sales
Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).
About Us:1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.
1 HOTELS IS...- Natural. Nature guides everything we do.
- Modern. Of the time, with an eye on the past and a foot in the future.
- Conscious. Mindful of how our hotels are created and how our guests are treated.
- Discovery. Explorations of surrounding locales.
- Imperfect. Still evolving — we don’t have all the answers.
- Committed. Bettering ourselves and bettering the industry.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!
MAINDUTIES:
The Account Director
- Group Sales is responsible for all activities related to the sales function and revenue generation from corporations with a concentration on traditional vertical market segments which can include insurance, finance, legal, consumer products, automotive, retail, consulting, etc. This position will oversee all group sales for these industries. Focuses on building long-term, value-based customer relationships that enable achievement of property sales objectives and personal booking goals.
This position will be part of the Hotel’s Sales & Marketing team, and requires on-site presence 5 days a week, in an office located in our Hotel.
Vacancy Status:This posting represents an active vacancy for which we are currently hiring.
GENERAL DUTIES- Develop and execute a comprehensive group sales strategy aligned with the hotel’s revenue goals and market positioning
- Prospect, negotiate, and secure group business across corporate, association, incentive, SMERF, and social segments
- Establish and maintain strong relationships with key clients, third-party planners, and industry partners
- Represent the property at sales calls, site inspections, trade shows, client events, and industry functions
- Collaborate with other departments of the hotel to ensure seamless transition from sales to event execution
- Review and approve group contracts, concessions, and pricing strategies to ensure profitability and risk mitigation
- Analyze market trends, competitive intelligence, and booking pace to inform strategic decision-making
- Develop and manage group sales forecasts, budgets, and action plans
- Drive production through targeted sales initiatives, account development, and strategic partnerships
- Ensure accurate and timely use of CRM and sales systems for reporting, forecasting, and account management
- Monitor guest satisfaction and post-event feedback, implementing corrective actions as needed
- Support cross-functional collaboration to ensure exceptional service delivery for all group clients
- Participate in annual budget planning and long-term business planning initiatives
- Perform other duties as assigned to support overall hotel sales and business objectives
- Maintain confidentiality of proprietary information
Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change…
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