Account Manager in Insurance Technology

Become an integral part of Insurance Systems Inc. (ISI) as an Account Manager in Toronto, enhancing our solutions for the P&C insurance sector. Focus on fostering client relationships and optimizing operational experiences.

In this role, your expertise in account management will shine as you resolve issues and manage customer interactions. With 5 to 7 years of experience in enterprise software or related fields, you will utilize your communication skills and business acumen to drive client satisfaction and operational excellence. The position is crucial in aligning client needs with ISI’s innovative offerings.

Key Responsibilities:

• Coordinate timely releases and manage client expectations

• Identify and propose process improvements based on ticket trends

• Direct client planning and resolution meetings effectively

• Enhance customer trust through consistent performance

• Support Associate Account Managers’ development through mentorship

Requirements:

• 5 to 7 years experience in account management or project delivery

• Strong understanding of enterprise integrations

• Effective communication for client engagement

• Analytical skills for problem resolution

• Leadership in a collaborative team setting

Enhance ISI’s client relationships, driving success through dedicated account management and tailored technology solutions.