Motive Account Management Leadership

Position: Motive Account Management Leadership Role
Join Motive as the Director of Account Management in Canada, focusing on empowering client success through sustainable revenue growth and leadership of a dedicated team.

In this influential role, you will lead a team of Account Managers and Customer Success Managers, tasked with fostering relationships across diverse industries. Your primary goal will be to enhance customer engagement, monitor account health, and identify key opportunities for upsells and retention. Effective collaboration with internal teams will be pivotal in achieving comprehensive customer satisfaction and revenue enhancement.

Key Responsibilities:

• Lead enterprise and strategic account management teams

• Negotiate contract renewals and close expansion deals

• Foster deep executive customer engagement

• Develop top-selling talent through coaching

• Analyze sales insights for improved performance

Requirements:

• Over 10 years in SaaS or enterprise sales leadership

• 4+ years of team management experience

• Proven record of expanding complex accounts

• Expertise in Salesforce and sales analytics

• Outstanding communicator with strong influence capabilities

Contribute to Motive’s vision by driving innovative account management strategies and nurturing client relationships.