Business Development Manager – Freight Forwarding & CrossBorder Logistics

As a Business Development Manager – Freight Forwarding, you will sell freight forwarding and cross-border transportation services (US and Canada) to importers who currently use our client for customs brokerage only. You will primarily be selling to purchasing departments and mid-management buyers, typically two decision influencers per account. This role is 100% new business development in Year 1, shifting to approximately 75% new business and 25% account management in Year
2. Leads come from a combination of a company-provided list of roughly 4,000 active importing customers (about 25% of pipeline) and self-generated prospecting across the Greater Toronto Area (about 75% of pipeline). Customers are retailers, manufacturers, start-ups, restaurants, and gyms that import goods, ranging from small-to-medium businesses (20–100 employees) to larger organizations (100–1,000 employees), located across Ontario and the United States.

The sales territory is the Greater Toronto Area with no fixed boundaries. This is an existing position reporting directly to the two company owners, with no sales manager layer. The base salary is $85,000 – $100,000 CAD, plus commissions.

• $85,000 – $100,000 CAD base salary, with flexibility for the right candidate
• Year 1 OTE $100,000 - $135,000+. Uncapped residual commission on all client purchases, calculated as a percentage of revenue generated
• per client, paid year over year for as long as the customer remains active — paid monthly and quarterly
• Personal performance bonus, paid annually, capped
• Company-paid health benefits
• RRSP matching
• Gas card provided (no car allowance)
• Laptop and cell phone provided
• Employee recognition program (gifts and rewards) and company social events
• 10 vacation days, 5 sick days, 2 personal days
• Career advancement available within the first year, including the potential to build and lead a sales team as new regional offices open

Our client was founded in approximately 1985 and has been in business for about 40 years. The company is family owned and is in an established, actively expanding stage of growth — a second office is planned and additional US offices are on the roadmap. Headquartered in Etobicoke, Ontario, with 15 employees, the company provides customs brokerage for US and Canadian shipments and freight forwarding services, clearing imports through customs and arranging the movement of freight for importers.

Clients include Bell Global Media, Captive Aire Systems, Klein International, and Neil Med Pharmaceuticals. The culture is a young office that is open to taking risks, with a strong presence in the industry and no micromanaging. Leadership is coaching-led, with many staff having started at the bottom and worked their way up. Employee turnover is under 10%, with average tenure of 5–10 years.

• Head Office:
  Etobicoke, Ontario, Canada
• Work arrangement:
  Office-based, 4 days per week, with customer visits as required
• Sales territory:
  Greater Toronto Area, with no formal boundaries
• Hours:
  
  Full-time, standard business hours; no regularly scheduled evening or weekend client calls
• Overnight travel:
  Rare — approximately once per year (less than 5%)

• 3+ years of B2B freight or logistics sales experience, full-cycle, new business hunting — required
• A demonstrable track record of sales success with real, verifiable numbers
  
  An existing book of business or portable customer relationships strongly preferred
• Customs brokerage experience is a plus, not a requirement
• Valid driver's licence and access to a personal vehicle — required
• High school education minimum
• Bilingual French/English is not required

• Microsoft Word — Basic
• Goo…