Client Sales Support; English Services); Telework​/Hybrid

Client Sales Support (English Services) (Telework/Hybrid)

Temporary Long-Term (Durée déterminée)

English

English (Reading - C
- Advanced), English (Speaking - C
- Advanced), English (Writing - C
- Advanced)

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Ce poste est une combinaison de télétravail et de présence au bureau. Les modalités de travail seront discutées avec les gestionnaires d’embauche selon les lignes directrices déterminées par le secteur.

As the Client Sales Support you will build proposals and help the Integrated Account Lead (IAL) negotiate and close sales opportunities with existing and potential clients to help build revenue. This involves managing client campaigns from inception to completion through the sales cycle and being accountable for all aspects of clients’ business in collaboration with the IAL.

You are also responsible for creating and managing sales plans and tactics while providing required weekly, monthly and quarterly reporting and forecasting.

• Support the day-to-day activities that are required to prepare, pitch, and close a sale:
• Analyse the advertising activity of customers and their potential for bringing in revenue;
• Develop strategic plans for accessing this additional revenue;
• Assist in developing and maintaining client profiles, contact updates, historical buying;
• Create tracking systems for reporting, trending analysis and identifying potential sales opportunities.
• Prepare sales presentations that cover several markets to be directed at advertisers or advertising agencies.
• Research potential customers, including their market, activities, and competition and compare the effectiveness of alternate advertising sources whether in broadcast, digital, OTT, audio or other forms
• Present revenue-building opportunities found through research to the Integrated Account Lead.
• Oversee sales contracts through to the end, modifying or renegotiating, as required.
• Initiate post-analysis to determine if contract commitments have been met and review results with the Integrated Account Lead (IAL).
• Stay on top of all Canadian markets likely to be of interest to your clients.
• Coordinate and assist the IALs in managing daily administration issues.
• Maintain client account detail and advertising plans on all CBC/Radio-Canada platforms.
• Proactively monitor and resolve potential performance issues with client marketing campaigns.
• Help coordinate external client events.
• Build various tracking systems and reports.
• Obtain required credit approvals, traffic schedules and delivery of creative, as needed.

• Post-secondary degree/diploma with emphasis on business and/or marketing and sales or the equivalent.
• 3 to 5 years of progressive and relevant experience in sales.
• Demonstrated understanding of media-related advertising and strategic marketing.
• Ability to develop and maintain excellent relationships with new and existing clients.
• Proficient in Microsoft Office (Word, Excel and Powerpoint) and Google Workspace (aka G Suite).
• Ability to exercise tact and diplomacy when interacting with clients and…