Sales leader

Are you a passionate sales leader who thrives on developing talent, driving results, and helping clients achieve their financial goals?

At Manulife, we are looking for an energetic and highly motivated sales leader to lead a team of Licensed Financial Consultants within our Wealth and Retirement business. This is an opportunity to coach talented consultants and influence client retention, asset growth, and exceptional member experiences. Reporting to the Head of Transition Solutions, you will lead, coach, develop, and motivate a team of financial consultants while delivering strong sales and service results in a fast-paced environment.

• Inspire, coach, and develop Licensed Financial Consultants to achieve sales, service, and business objectives.
• Build a culture of accountability, collaboration, continuous learning, inclusion, and client focus.
• Conduct regular coaching sessions, call reviews, performance conversations, and team meetings to strengthen sales effectiveness, professional development, and client outcomes.
• Recognize success and address performance concerns promptly, respectfully, and constructively.
• Lead a telephone-based wealth sales team focused on retaining and consolidating assets and identifying appropriate financial solutions.
• Monitor pipelines, sales opportunities, conversion results, and business activity to identify growth opportunities and drive action.
  • Coach consultants on effective sales conversations, financial guidance, and relationship‑building skills.
• Ensure the team consistently delivers high‑quality guidance and an exceptional customer experience.
• Partner with internal stakeholders to execute strategic sales initiatives and campaigns and deliver sales, revenue, growth, and retention targets.
• Oversee inbound call demand, member inquiries, scheduling, and staffing to maintain service excellence and operational efficiency.
• Use Salesforce and reporting tools to monitor activity, pipeline health, and business outcomes.
• Identify opportunities to improve processes, member experiences, and operational effectiveness.
• Collaborate with business partners to resolve member concerns and advance shared priorities.
• Attract and recruit high‑calibre sales professionals and participate in interviewing, selection, onboarding, and training.
• Partner with learning and development teams to support product, process, and sales training, build a strong talent pipeline, and develop future leaders.

• Three to five years of leadership experience in financial services, wealth management, insurance, or a related sales environment.
• Demonstrated success leading a sales team and achieving business results.
• Strong coaching, mentoring, performance management, and talent development skills.
• Excellent communication, presentation, and relationship‑management abilities.
• Strong business judgment and the ability to use performance information to drive action.
• Proven ability to influence and collaborate with stakeholders and business partners.
• A passion for putting customers first and helping them achieve better financial outcomes.
• Ability to balance member needs, employee development, operational requirements, and business objectives in a fast‑paced environment
• Adaptability, resilience, sound judgment, and a commitment to doing what is right for members.

• University degree or an equivalent combination of education and industry experience.
• Strong knowledge of investment, retirement, and wealth management products and services.
• Life insurance licensing, previous licensing experience, or an investment or financial planning designation is considered an asset.
• Bilingualism in English and French is considered an asset. Bilingualism (English and French) is a…