Director of Account Management

Location:

Toronto, Canada

We are seeking an experienced Director of Account Management to manage and grow strategic relationships with leading financial institutions. This role requires a strong background in enterprise sales, payments, financial services, or technology, along with the ability to identify new business opportunities and manage complex client relationships.

• Manage and grow strategic relationships with financial institution clients.
• Develop a strong understanding of client needs across commercial payments, money movement, debit, and enterprise fraud solutions.
• Identify new business and revenue growth opportunities.
• Lead complex enterprise sales opportunities from qualification through negotiation and closing.
• Partner with internal product experts and cross-functional teams to develop customized client solutions.
• Cross-sell relevant products and capabilities to expand existing relationships.
• Develop strategic account plans, business cases, and financial models.
• Build strong relationships with senior executives and key stakeholders.
• Navigate complex, highly matrixed organizations and buying processes.
• Lead contract negotiations, execution, and ongoing account management.

• Strong enterprise sales or strategic account management experience within payments, financial services, or technology.
• Experience working with financial institutions, banks, or similar organizations.
• Knowledge of payments, commercial payments, co-brand programs, money movement, debit, or related financial products.
• Proven track record of managing and closing complex enterprise sales opportunities.
• Strong executive-level relationship management and negotiation skills.
• Excellent strategic thinking, analytical, and problem-solving abilities.
• Strong project management and cross-functional collaboration skills.
• Excellent communication, presentation skills, and executive presence.
• Proficiency in Excel and PowerPoint.
• Familiarity with Salesforce.

The ideal candidate is a strategic and consultative sales leader who understands the financial services and payments ecosystem
. They should be comfortable working with senior executives, identifying growth opportunities, managing complex sales cycles, and coordinating cross-functional teams to deliver strong client solutions.