Sales & Business Development Manager; Outbound

CE Outcome:
Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowER users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.

Compensation:
The expected salary range for this role is between $60K and $70K, depending on experience and qualifications plus commissions. Reason for Opening:
Net New position AI is used to screen, assess, or select applicants for this role.

Reports To:

CEO Positions Reporting to this Position: — Participates in Following Meetings/Teams:
Launch Planning Team, Management & Leadership Team

Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.

• Establish and execute a disciplined outbound sales process
• Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO
• Build and maintain a healthy sales pipeline; actively move prospects through each stage
• Track key sales metrics including outreach volume, time to close, and conversion rates
• Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects
• Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities)
• Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals
• Define and communicate empowOR's value proposition
• Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences
• Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach and build credibility with prospects
• Develop audience-specific approaches and messaging for different nonprofit customer types
• Stay current on product features and enhancements to accurately represent empowOR's capabilities
• Build relationships with prospective customers and conduct effective discovery
• Lead all pre-demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals
• Match prospect needs to relevant empowOR features and develop tailored demonstration plans
• Conduct software demonstrations or coordinate with appropriate team members to do so
• Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator
• Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close

• Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points
• Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision
• Exceptional relationship-building and active listening skills
• Strong written and verbal communication skills; able to craft compelling, audience-specific messaging
• Experience with CRM tools and sales pipeline management
• Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences

• Business Unit: CSST - Canada
• Scheduled Weekly
  
  Hours:
  
  37.5
• Number of Openings Available: 1
• Worker Type:
  Regular

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education,…