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Sales
Job Description & How to Apply Below
Requisition Number: 106770
Location: Hybrid, 1 day in Toronto office (Thursdays).
The base salary range for this position is typically $90,000 to $100,000 CAD plus commissions and other benefits available. However, compensation decisions are dependent on the facts and circumstances of each case, including experience and location, and we will also consider candidates outside of this range as necessary.
Insight at a Glance- 14,000+ engaged teammates globally
- #20 on Fortune’s World's Best Workplaces™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
Aboutthe role
The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with AEs as the relationship owners, the CSL converts Non-Services accounts into Services clients, re-engages past clients, and expands existing Services relationships across Cloud, Data & AI, Applications, Security, and Collaboration.
The CSL is accountable for delivering district-level Services growth through consistent execution of Land, Activate, and Expand motions.
As a Client Solutions Lead you will:- Expand the Services footprint in assigned accounts by driving attach, cross-sell, upsell, and recurring/managed Services.
- Convert Non-Services accounts into Services clients by landing the first Services project, such as an assessment, workshop, or pilot.
- Re-engage past Services clients to deepen adoption and accelerate growth.
- Drive adoption of early engagements and activate Growth Gateways to seed expansion.
- Own the Expand motion across assigned accounts and whitespace accounts handed off from CALs.
- Execute the district Services plan, ensuring pipeline, bookings, and revenue targets are met.
- Collaborate with AEs to align Services strategy with account priorities.
- Partner with Solution Architects (SAs) for scoping, proposals, and SOWs.
- Engage Delivery teams to support successful execution and measurable client outcomes.
- Work with partner sellers, including Microsoft, AWS, and others, to co-sell and co-deliver opportunities.
- Proven track record in Services sales, solutions consulting, or client success with measurable growth results.
- Strong consultative and outcome-focused selling skills.
- Trusted advisor approach with client executives and the ability to build long-term relationships.
- Strategic mindset with the ability to manage both account-level expansion and district Services plan execution.
- Strong collaboration skills across Sales, Architecture, Delivery, and Partners.
- Excellent communication, presentation, and negotiation skills.
- Broad knowledge of Cloud, Data & AI, Applications, Security, and Collaboration Services.
- District Services growth targets achieved across pipeline, bookings, and revenue.
- Target percentage of Non-Services accounts converted into Services clients annually.
- Year-over-year Services revenue growth across assigned accounts.
- Expansion goals achieved through attach, cross-sell, upsell, and recurring/managed Services.
- CAL-seeded accounts expanded into long-term, multi-solution clients.
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