GRC Consultant

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Job #: 3015164

Industry: Financial Services

Location: Toronto – Hybrid: 1 day in office per week

Duration: 6 month rolling contract

Hours/week: 37.5

Start date: January 2026

• Governance Frameworks (Complaints & Incidents):
  Design and implement policy, standards, and RACI for complaint handling and incident management; embed consistency, fairness, and accountability; ensure senior management oversight, clear reporting lines, and resource alignment.
• Risk Assessment & Remediation:
  Partner with cybersecurity teams to identify material/systemic risks and control gaps; lead Incident Reporting investigations and Change Initiative Risk Assessments (CIRA); manage deficiencies and remediation to closure.
• Regulatory Compliance & Controls:
  Ensure adherence to regulatory, legislative, and operational requirements; execute the Control Framework (RCSA, scenarios, KRIs, deficiency management, incident reporting, RCIs); act as SOX Officer/Maintenance Officer (SOMO) for OPC and RCM controls; prepare executive-ready reporting.
• Data, Trends & Continuous Improvement:
  Establish data collection, analysis, and reporting standards for complaints and incidents; surface trends, root causes, and systemic issues; drive control enhancements and strategic decisions.
• Stakeholder Leadership:
  Manage relationships with cybersecurity leaders, technology partners, and 2nd/3rd Lines of Defence; represent on key initiatives; influence outcomes through clear communication, coaching, and negotiation.

• Experience in governance, controls, compliance, and/or operational risk in banking/financial services.
• Strong knowledge of risk/audit/compliance principles.
• Analytical problem-solver with clear communication skills; adept at executive reporting.
• Trusted relationship builder; values-driven (trust, teamwork, accountability); detail-oriented with a bias for action.

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844‑463‑6178.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, and disability insurance plans that provide an optional layer of financial protection. We also offer an ESPP (employee stock purchase program) and a 401(k) program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Additional benefits include an HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts.

For professional development, Apex hosts an on-demand training program and provides access to certification preparation, a library of technical and leadership courses, books, and seminars once you have 6+ months of tenure. Apex also offers certification discounts and other perks to associations such as CompTIA and IIBA. Certified career coaching is available, and a dedicated customer service team for our consultants can address questions around benefits and other resources.