Training Supervisor Queen St East

Position: Training Supervisor - Full Time Days - 1 Queen St East (Paladin Security)

Overview

Position:
Training Supervisor
Site: One Queen
Address: One Queen Street East, Toronto
Status: Full Time
Hours: Saturday-Sunday  & Monday-Tuesday
Pay Rate: 21.43
Internal Posting Date: Jan 12 2026
Internal Closing Date: Jan 19 2026
External Closing Date: Jan 26, 2026
fast-paced

About the Site

Site

Description:

One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium that serves as both a physical and architectural bridge between eras.

Job Description

Job Description: Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents. You will be required to write reports, investigate routine incidents, and respond to emergencies in a timely and efficient manner. In this role, you must be physically fit and able to stand and walk for extended periods. In addition to the above-listed job functions, the Cushman and Wakefield team lead will serve as a direct Liaison between Paladin and Cushman and Wakefield, working closely with the CSM and clients to improve the facility security program.

Responsibilities

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements

• At least two years of security experience in a team lead role would be an asset
• Post-secondary education in a law enforcement/security program from a recognized college considered an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy

Highlights

• Employer Paid Benefits
• Opportunities for Growth & Advancement

Prerequisites

• A Valid Ontario Security Guard License
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• COVID Double Vaccination

Benefits

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Get paid your way with flexible daily pay options
• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance

Additional Information

Paladin Security:
Making the World a Safer and Friendlier Place because we CARE
! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

EEO and Diversity Statement

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Application

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Other Details

This job reports to the CSM. This is a Full-Time position 1st Shift
, 2nd Shift
, 3rd Shift
, Sat-Sun/Mon-Tue - /. Number of Openings for this position: 1

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