Queen St East Security Training Supervisor

Overview

Training Supervisor position at One Queen Site, One Queen Street East, Toronto. Status:
Full Time.

Hours:

Saturday-Sunday  and Monday-Tuesday . Pay Rate: 21.43.

Posting Date:
Feb 5 2026. Internal Closing Date:
Feb 12 2026. External Closing Date:
Feb 19 2026.

One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto s storied past with cutting-edge design. This property consists of two distinct buildings connected by a five-story glass atrium.

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols
• Communicates any concerns/issues with Client Service Manager

• Supervisory or Team lead experience (2+ years) is considered an asset
• Demonstrated knowledge of CCURE 9000, ANGUS, or comparable security management systems
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Proven experience onboarding and training new staff in a site-based environment
• Ability to create, update, and maintain clear and effective training materials for leadership review and implementation
• Post-secondary education in a law enforcement or security program from a recognized college is an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Strong written and verbal communication skills with fluency in English
• Demonstrated punctuality, reliability, tact, and diplomacy
• Professionalism, strong interpersonal skills, and emotional intelligence
• Ability to handle stress, make sound decisions under pressure, and work effectively in a fast-paced environment
• High level of attention to detail and observational awareness
• Comfortable working in busy, highly populated areas, both indoors and outdoors
• Physically able to stand, walk, and patrol by foot or vehicle for extended periods (8–12 hours)
• Legally authorized to work in Canada

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• On-demand, daily pay
• Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

Paladin Security is committed to a workplace culture of respect, inclusion, and diversity. The company provides accommodations for people with disabilities during the interview process and employment. If you require an accommodation, please let us know. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.