Baycrest Hospital - Dispatch Operator - Nights

Overview

Position:
Security Operations Dispatch Centre Operator

Site:
Baycrest Hospital

City:
Toronto, ON

Status:
Full-Time Nights

Hours:

Continental Nights

Pay Rate: $20.55/hr

Post Date:
Feb 3 2026

Internal Close Date:
Feb 10 2026
External Close Date:
Feb 17 2026

As a provider of security services to clients with complex security needs, Paladin Security Group offers an exciting career opportunity to give back to the community while developing skills for future careers. Our training programs are a leader in the security industry and help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Baycrest is an academic health sciences centre providing a continuum of care for older adults, including independent living, assisted living, long-term care and a post-acute hospital specializing in the care of older adults all within one campus.

In this key role, you will oversee a state of the art healthcare Control Centre. Your responsibilities include:

• Monitor and operate numerous systems including access control, CCTV, fire and life safety
• Make emergency overhead announcements
• Answer telephones and dispatch calls
• Assist in tracking and deployment of security staff
• Handle a variety of dispatch duties including incident call taking
• Liaise with visitors, clients and staff
• Manage Lost & Found
• Manage the issuance and return of facility keys and /Access cards
• Issue Visitor and Contractor badges
• Demonstrate excellent communication skills
• Present a professional appearance and customer service orientation for a public-facing role
• Working knowledge of CCTV and access control systems
• Experience in a supervisory role and dispatching is preferred

• Immunization Record - TB 1+2, MMR, Varicella
• Double Vaccinated - Full Vaccination from COVID-19 with 2 doses minimum
• Valid Ontario Security Guard License
• Valid CPR and First Aid Certification Level C (WSIB approved provider)
• Vulnerable Sector Check to be completed upon hire
• Proficient in English (both oral and written)
• Minimum 1-2 years of security experience
• Diploma in Justice studies/police foundations is considered an asset

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free uniforms
• Security license reimbursement
• Dry cleaning and hemming/tailoring allowance
• Work today, get paid today—daily pay available

Paladin Security has a diverse workforce and is committed to a workplace culture of respect, inclusion, and diversity. Paladin Security provides accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

High School Diploma/GED

• First Aid, CPR Level C
• Minimum of 1 year security experience
• Minimum 1 year of Dispatch or Scheduling experience
• Police Foundations Diploma / Law and Justice Studies Degree
• COVID double vaccinated

Paladin Security:
Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we are the best because we hire the best. We promote from within, respect people and their differences, provide high quality service, and value a positive culture. If you think you have what it takes to join our team, we want to meet you.

We are committed to a diverse workforce and a respectful, inclusive work environment. We provide accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates who are shortlisted will be contacted for an interview.

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position, 3rd Shift, Weekends.

Number of Openings for this position: 1