Junior Monitoring Center Operator

Launch your career in security with Johnson Controls as a Junior Monitoring Center Operator. In this full-time role, you’ll manage alarm responses and ensure safety through effective monitoring.

In this position, you’ll monitor various alarm and surveillance systems while making outbound calls to authorities as needed. Johnson Controls values collaboration and provides a supportive training environment to ensure your success. Interacting with both external customers and internal agents will be a significant part of your responsibilities.

Key Responsibilities:

• Ensure all alarm signals are monitored according to procedures

• Document all alarm handling activities accurately

• Respond to emergency calls regarding security and elevators

• Verify alarms by making necessary outgoing calls

• Contribute to improving the service culture within the team

Requirements:

• High School Diploma or GED required

• Call center and security experience preferred

• Must be ready to work various shifts, including weekends

• Minimum typing speed of 25 words per minute

• Strong ability to manage multiple tasks efficiently

Bring your proactive skills and dedication to service at Johnson Controls as a Junior Monitoring Center Operator.
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