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Job Description & How to Apply Below
In this position, you’ll monitor various alarm and surveillance systems while making outbound calls to authorities as needed. Johnson Controls values collaboration and provides a supportive training environment to ensure your success. Interacting with both external customers and internal agents will be a significant part of your responsibilities.
Key Responsibilities:
• Ensure all alarm signals are monitored according to procedures
• Document all alarm handling activities accurately
• Respond to emergency calls regarding security and elevators
• Verify alarms by making necessary outgoing calls
• Contribute to improving the service culture within the team
Requirements:
• High School Diploma or GED required
• Call center and security experience preferred
• Must be ready to work various shifts, including weekends
• Minimum typing speed of 25 words per minute
• Strong ability to manage multiple tasks efficiently
Bring your proactive skills and dedication to service at Johnson Controls as a Junior Monitoring Center Operator.
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