Director Security & Resiliency; Ontario

Position Title: Director Security & Resiliency (Ontario)

Job Requisition : 48221

Career Group (ADSP): Administration

Division: Nat - Res sources humaines )

Department: Human Resources

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $ - $ annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

Reporting to the Senior Director, Enterprise Security & Resilience, the Director, Retail Crime leads loss prevention, fraud, investigations and asset protection across Metro’s retail operations. The role drives strategy execution based on risk, ensures compliance, and acts as a key partner to banners, operations and external stakeholders.

• Lead the team responsible for loss prevention, investigations, fraud and physical security technologies
• Develop and execute loss prevention and asset protection strategies and programs
• Ensure compliance with regulatory, contractual and internal requirements
• Oversee investigations, complaints and security incidents and define action plans
• Monitor risks, threats and crime trends and drive continuous improvement initiatives
• Define KPIs and track program performance
• Establish and manage OPEX and CAPEX budgets related to security and protection programs
• Partner with retail operations across Quebec and Ontario
• Collaborate with internal and external stakeholders (vendors, industry, law enforcement)
• Coach, develop and lead the team

• Bilingual (French/English) required
• Bachelor’s degree required;
  Master’s an asset
• 10+ years of experience in security, loss prevention or fraud
• 5+ years of leadership experience
• Strong expertise in loss prevention and security technologies
• Budget management experience (OPEX / CAPEX)
• Strong leadership, influence, communication and adaptability
• Strong Relationship building skills:
  • Internal:
    Security & Resilience, Operations, IT, Finance, HR, Banner leadership
  • External:
    Vendors, industry partners, law enforcement

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

We will consider qualified applications from all walks of life to build the best team.